Solution Consultant Consumer Domain

Solution Consultant Consumer Domain

As a Solution Consultant in the Consumer Domain at PostNL, you will help elevate our Digital services to the next level. You will translate business needs into smart IT solutions and collaborate closely with various specialists in and around the team.

Why Choose PostNL as a Solution Consultant?
•    Visible Work: You will help improve the quality of our digital channels being used by millions of consumers on a daily basis.
•    Challenge: You will tackle complex issues and develop IT solutions that lead to more efficient and effective use of our resources.
•    Great Atmosphere: You collaborate in an open culture where your ideas are valued.
•    Freedom: You enjoy flexibility with hybrid working and self-scheduled days. Work from home and at a flexible workspace in our vibrant, state-of-the-art office in the historic Stationspostgebouw (next to Holland Spoor station).
•    Growth: You have ample opportunities for growth and development through training and career advancement.

Your Role

In this role, you will be part of an Agile team within the Consumer Agile Release Train.

You have a strong solution-oriented mindset and understand the challenges faced by both developers and the business. You will translate business requirements into sustainable IT solutions and create clear assignments for developers. Alongside this, you ensure proper alignment between IT and business, actively contributing new ideas and driving continual improvements.

Leveraging your SAFe/Agile expertise, you will work efficiently with other Solution Consultants and help teams grow further. You excel at stakeholder management and know how to prioritize tasks for the best possible results. You will work in a hybrid environment—part of the team on-site, part of it online—and the working language is English. 
 

Your Colleagues
You will join an agile team within the Business IT Digital Consumer department, which is responsible for our digital touchpoints for consumers. This team comprises of solution consultants, developers, QA specialists, and IT experts who jointly ensure a reliable and rapidly evolving product. The atmosphere is informal yet results-oriented, focusing on collaboration and innovation.
 

What We Offer
A role full of innovation and work that you literally see on every street in the Netherlands. At PostNL, we aim to grow into the logistics e-commerce platform of the future, so that we can deliver special moments even smarter, faster, and better. Your mentality and our challenge come together here. In return, you can count on an attractive benefits package. The top benefits of your position are:

•    Salary between €3.97 and €6.307 gross per month (scale 10/11) for 37 hours per week. Working 32 hours is also possible.
•    Flexibility to work in a hybrid model and set your own hours. If you work from home two or more days a week, you’ll receive a €45 net reimbursement per month.
•    8% holiday pay and 25 vacation days if you work full-time.
•    Commuting allowance for home-to-work travel.
•    A good pension plan through the PostNL pension fund.
•    Laptop and phone.
•    Training and development opportunities through the PostNL Academy.
•    Discounts on vacations, events, and products.

What You Bring

You are analytically strong and can seamlessly switch between business and IT. With your experience in Consumer Accounts, you easily translate complex issues into concrete IT solutions. Additionally, you recognize yourself in the following:

• A Bachelor’s or Master’s degree (HBO/WO).
• 3+ years of experience as Business Analist, Business Consultant, Solution Consultant or similar role.
• Knowledge of SAFe/Agile working (preferred).
• Experience or affinity with software development.
• Knowledge of Cloud providers like AWS

One last note..

Do you have questions about this role? Contact our recruiter Micky Dendias via 06-55528532 or micky.dendias@postnl.nl