Projectmanager

Vacancy: Change Manager – CBS (Project Manager with a focus on People and Organizational Change)Location: The Hague + hybrid
Hours: 39.25 hours per week
Salary: €5,123.06 – €7,448.06 (scale 12)
Level: Medior/Senior

As a Change Manager at Cross Border Solutions, you help guide international teams through major transformation. You drive change by connecting strategy to people and culture.

Play a key role in our international transformation at PostNL CBS. Lead people-centered change across borders. Hybrid role in The Hague.

Why choose PostNL as Change Manager – CBS:

Visible impact: You help implement a major international transformation program that shapes the future of cross-border logistics.
Challenge: You lead complex people-related changes across departments and cultures—an essential part of our Panorama transformation.
Strategic role: You make the link between strategy and adoption, ensuring organizational change truly lands.
Room for growth: You work in a dynamic, international environment where you can keep learning and developing.
Flexibility: Enjoy hybrid working and freedom in how you structure your day.

This is your role:As a Change Manager in the Strategy Execution team, you lead and support transformation initiatives that impact the way PostNL CBS works. You focus on the human side of change—ensuring that employees and teams understand, accept, and adopt new ways of working. You’ll work on key initiatives within our international transformation program, Panorama.You build and execute communication and engagement plans that foster connection and clarity, making change tangible and approachable. You engage stakeholders from all levels, from frontline teams to senior leaders, and guide them in their role as change agents. With your energy, structure and empathy, you ensure that our strategy comes to life in daily practice.

Your colleagues:You will be part of the Strategy Execution team, a small and driven team of change and project professionals. Together, you support the international CBS organization (1,200+ colleagues in 13 countries) in realizing its transformation goals. We work closely together, share ideas openly, and support each other in our shared mission: making change work for people.

This is what we offer you:A role full of innovation and work that you can see reflected on every street in the Netherlands. At PostNL, we’re working towards becoming the logistics e-commerce platform of the future. So we can deliver special moments smarter, faster and better. Your mindset and our ambition—together we make it happen. In return, you can count on a solid benefits package.

The top five benefits of your role are:

• Salary between €5,123.06 and €7,448.06 gross per month (scale 12) based on 39.25 hours per week.
• Hybrid working with flexible hours.
• Work from home two days or more? Then you’ll receive a €45 net monthly allowance.8% holiday pay and 25 vacation days when working full-time.
• Travel expense reimbursement for commuting.
• A good pension plan through the PostNL pension fund.Laptop and phone.
• Training and development opportunities via the PostNL Academy.
• Discounts on holidays, events and products.
  
  What you bring:
• You’re someone who understands how to translate strategy into action through people. With empathy, clarity and structure, you help teams grow through change.
• You also bring: A Master’s degree and 3–5 years of experience in project and/or change management.
• Proven experience with organizational change and transformation programs.Affinity with models such as ADKAR, Kotter or similar.
• Experience with communication and stakeholder engagement.Experience with SAFe and Agile ways of working (preferred).
• Fluent in English; proficiency in other European languages is a plus.
  
  One final note:As part of the application process, we conduct a background check, including a Certificate of Conduct (VOG).At PostNL, we welcome everyone. It doesn’t matter where you were born, what you believe in or who you love. We care about your unique talents.We recruit ourselves, so acquisition by agencies is not appreciated.We believe in equal opportunities. That's why we use assessments that focus on competencies and skills relevant to the role.